Refund policy

All sales are final

All sales at Showtime Sneaker Boutique are final. We do not accept returns or exchanges, and we do not issue refunds, on online orders or in-store purchases.

Many of the items we sell are limited, and some are one of a kind, so please double-check the size, condition and details listed on the product page before you order. If you have any questions about sizing or an item, contact us before purchasing and we'll be happy to help.

Authenticity guarantee

Every item we sell is checked by our team and guaranteed 100% authentic. If an item you bought from us is ever proven not to be authentic, we will refund your purchase in full.

Wrong item or damaged in shipping

If you receive the wrong item, or your order arrives damaged in transit, contact us as soon as possible after delivery with your order number and photos, and we'll work with you to make it right.

Contact us

Showtime Sneaker Boutique
The Mills at Jersey Gardens, 651 Kapkowski Road, Elizabeth, NJ 07201
Phone: +1 (732) 401-6401
Or message us at showtimenj.com/pages/help